Terms & Conditions

We now accept card payments via snapscan


Step 1. Snap. -

Download the snapscan app - Open SnapScan and use your phone’s camera to scan the snapCode displayed at the checkout, on your bill or on screen.

Step 2. Pay. -

Enter the amount you want to pay and confirm payment with your 4-digit PIN.

Step 3. Go! -

That’s it. You’re done!  We will receive sms notification of your payment.

 


Shipping

-COURIER SHIPPING RATES are to Bigger Town centres. If you live miles from any main centre and wish for us to courier your goods to you, please choose 'Pickup from Store' and under 'Instructions' request a courier quote. We will gladly get a quote and send it to you right away. If you are in any of the Major towns, you can choose the courier option and we will use Either Fastways or Courier Guy depending on the size and weight of the parcel. The Maximum parcel weight is 40Kg. Should you choose the wrong shipping option we will contact you and advise you of the best method of getting the parcel to you.

All items will be packaged and despatched within 48 hours of Payment clearing in our bank account. If you pay and copy the proof of EFT to us - WE WILL ENDEAVOUR to get it shipped sooner to you, but please understand it is not always the case and the normal 48 hours period must be allowed for. We do understand that sometimes its not easy to know which shipping option is best for you to choose. Should you choose the wrong shipping option we will contact you and advise you of the best method of getting the parcel to you.

Please note the following :

For large parcels and our extensive range of Large Scale kits - please drop us an email with your full delivery address and we will obtain a quote for you - we can ship countrywide at very low rates with options of overnight, 2 day service and a 4 day service. the budget 4 day service has some great rates.


Free shipping on orders from as low as R1500,00 to Pietermaritzburg, Howick, Durban, North to Richards bay and South to Port Edward ( max parcel size 15kg, actual weight or volumetric weight)

Free shipping on orders from R3500,00 to - Joburg, Pretoria, Rustenburg, polokwane, Westonaria, Randfontein, Klerksdorp, Bloemfontein, Nelspruit, East London, PE, Plettenberg bay, George, Mossel Bay, Stellenbosch, Paarl, Cape Town ( max parcel size 15kg,  actual weight or volumetric weight)

FREE SHIPPING does not apply to items already on special.

Fastway Couriers - Zone A covers the following areas - Joburg, Pretoria, Rustenburg, Polokwane, Westonaria, Randfontein, Klerksdorp, Bloemfontein, Nelspruit, East London, Port Elizabeth, Plettenberg bay, George, Mossel Bay, Stellenbosch, Paarl, Cape Town. Maximum parcel weight is  up to15kg

Fast way Couriers - Zone B covers all of Pietermaritzburg, howick through to Durban, all towns north to Richards Bay and South of Durban to the Wild Coast. Maximum parcel weight is  up to15kg

PLEASE NOTE :  Courier costs vary greatly to all outlying areas across South Africa. In order to give you the best shipping rate to these areas, please place your order online or CALL US and request a shipping quote. Should you choose a shipping option that is not suitable we may call you to discuss the best option and costs available to you prior to shipping your order.

The Courier Guy - We do the bulk of our Shipping via Fastways as they are the most affordable, however we also ship using The Courier Guy. If you would rather we ship your goods via the Courier Guy please ask us for a quote and we will gladly obtain one for you.

Postnet - we can also ship via postnet but these orders will only ship on a Tuesday and Thursday.

Own Courier to Collect - of course you are welcome to use your own courier to collect, just select this option and we will pack the parcel and have it ready for your courier when they arrive.

Other Terms & Conditions :

No items will be shipped prior to full payment reflecting in our bank account. ALL orders take a minimum of 24 hours to be processed and packed. Please note if your own courier is collecting we cannot dispatch items the same day.

Reservation of stock - no stock is reserved for any customer until it is paid for in full. Stock is live on our website and can be ordered at any time online, once paid for the item / items are reserved.

Pricing is subject to change without notice due to the fluctuating exchange rates.

Shipping expenses to and from CMC or their suppliers are not covered under the CMC or Manufacturers warranty and are for the clients costs.

When depositing CASH into our account a 2% cash fee is applicable to cover banking charges. Of course, cash paid direct to us at the store is always welcome.

Returns

All returns are at the discretion of CMC hobbies and items must be in their original condition and packaging. A restocking /admin fee of 10% may apply, shipping is not refundable. All items must be returned within 10 days of receipt of goods and it is the customers sole responsibility to ensure we receive the goods within the 10 days.

 E & O.E. (Errors and Omissions Excepted)

Whilst CMC Hobbies aim to ensure the information and pricing on this website is accurate, we do not guarantee this website is free from errors and / or omissions. All prices are shown only as a guide and all orders placed online will be concluded only once the customer's order is accepted by the supplier.